Ie Cant Download Files

Microsoft Internet Explorer (IE) uses temporary internet files to store copies of web content on a local hard drive. While it's useful for improving network performance, it can quickly fill the hard drive with large amounts of unwanted data. If your computer has random images and other temporary internet files from Internet Explorer, delete them to clean up space and maybe speed up IE.

  1. Ie Cant Download Files Windows 10
  2. I Can't Download Files From Internet
  3. Can't Download Files In Vista
  4. Can't Download Any Files

Instructions in this article apply to Internet Explorer for Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP.

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IE Temporary Internet Files Location

  • Microsoft Internet Explorer (IE) uses temporary internet files to store copies of web content on a local hard drive.While it's useful for improving network performance, it can quickly fill the hard drive with large amounts of unwanted data. If your computer has random images and other temporary internet files from Internet Explorer, delete them to clean up space and maybe speed up IE.
  • If you have just created a cloud server on Microsoft Windows but are having problems downloading files from your server, you might need to enable file downloads in Internet Explorer. Microsoft disabled file downloads by default in some versions of Internet Explorer as part of its security policy.

Internet Explorer has a default location where temporary internet files are stored. Depending on your operating system, temp files should be in one of these locations:

  • C:Users[username]AppDataLocalMicrosoftWindowsINetCache: This temp files location is relevant in Windows 10 and Windows 8.
  • C:Users[username]AppDataLocalMicrosoftWindowsTemporary Internet Files: This is where temporary internet files are stored in Windows 7 and Windows Vista.
  • C:Documents and Settings[username]Local SettingsTemporary Internet Files: This is where Windows XP IE temp internet files are stored.
  • C:WindowsDownloaded Program Files: This is where downloaded program files are stored.

Replace [username] in the folder locations with your Windows username.

These locations display temporary internet files and files downloaded from the web. You can sort these lists by file name, address, file extension, size, and various dates.

However, if you don't see these folders, it's possible that they've been changed. You can see which folders your computer is using by accessing the settings described below.

Temporary internet files are different from web browser cookies and are stored in a separate folder. Also, temporary internet files in Internet Explorer are not the same as the temporary files in Windows.

How to Access the Settings for Temp Internet Files

The temporary internet files settings can be accessed through the Internet Explorer Internet Options screen. Use these options to change the temporary internet files folder location, set how often IE checks for cached website pages, and adjust the amount of storage reserved for temp files.

  1. Use one of these methods to open Internet Options:

    • Open Control Panel, then select Network and Internet > Internet Options.
    • In the Run dialog box or from Command Prompt, enter the inetcpl.cplcommand.
    • From Internet Explorer, select Tools > Internet options.
  2. Select the General tab, then go to the Browsing history section and select Settings.

  3. Select the Temporary Internet Files tab to access more options to deal with temp files in Internet Explorer. Baixar pdf em portugues gratis.

Other Ways to Deal with Temp Files in Internet Explorer

In the Temporary Internet Files tab, select Check for newer versions of stored pages to choose how often Internet Explorer looks in the temporary internet files folder for cached pages. More frequent checks speed up access to websites. The default option is Automatically but you can change it to Every time I visit the webpage, Every time I start Internet Explorer, or Never.

Another option you can change is how much storage space is allowed for temporary internet files. Choose any size between 8 MB and 1,024 MB (1 GB), but Microsoft recommends setting the disk space usage between 50 MB and 250 MB.

You can change the folder in which IE keeps temporary internet files. Change the folder to store cached pages, images, and other files on a different hard drive that has more space, such as an external hard drive. To do that, select Move folder and then choose which folder to use for temp files.

The other buttons in this screen are for viewing the objects and files that IE has stored. These are the folders mentioned above.

This article describes steps to take if you are unable to download or save files using Firefox.

Known issue: Users experiencing failing downloads after an update to Firefox 69.0.2 or Beta 70.0b11+ should first refer to the following article Unable to download files in Windows 10 when Parental Controls are on.
Note: The Refresh Firefox feature can fix many issues by restoring Firefox to its default state while saving your essential information. Consider using it before going through a lengthy troubleshooting process.


Table of Contents

  • 7Change file type settings
  • 10Enable downloads blocked by Security Zone Policy

Firefox includes a download protection feature to protect you from malicious or potentially harmful file downloads. If Firefox has blocked an unsafe download, you will see a warning message about the file in the Downloads panel, along with options for handling the pending download. You can open the Downloads panel to view completed and pending downloads by clicking on the Downloads button (the down arrow on your toolbar). See the articles Where to find and manage downloaded files in Firefox and How does built-in Phishing and Malware Protection work? for more information.

Clearing the download history can fix some problems with downloading files:

  1. Click the Downloads button , and then click Show all downloads. The Downloads window will open.
  2. In the Downloads window, click .
  3. Close the Downloads window.

Firefox may not be able to download files if there is a problem with the folder in which downloaded files are saved:

  1. Click the menu button and choose ..
  2. Select the General panel.
  3. Go to the Downloads sectionFind the Downloads section under Files and Applications.
  4. Click the button next to the Save files to entry.
  5. Choose a different download folder for saving files.
  6. Close the about:preferences page. Any changes you've made will automatically be saved.

If you have tried the above suggestions, you can restore the default Firefox download folder settings:

  1. In the address bar, type about:config and press EnterReturn.

    • The about:config 'This might void your warranty!' warning page may appear. Click to continue to the about:config page.
  2. In the Search field, enter browser.download.
  3. If any of the following settings have a status of user setmodified, reset their values. To reset a value, right-clickhold down the Ctrl key while you click the setting and select Reset from the context menu:
    • browser.download.dir
    • browser.download.downloadDir
    • browser.download.folderList
    • browser.download.lastDir
    • browser.download.useDownloadDir
  4. If desired, you can revert back to your preferred download folder settings by changing your Firefox settings.

If you receive the error <filename> could not be saved, because an unknown error occurred. , your problem might be caused by an interaction with the Safari browser and your operating system.

To fix the problem, open Safari's Preferences and change the Save downloaded files to: setting to a valid folder (such as your Desktop). Then restart Firefox.

If you receive the error <filename> could not be saved, because you cannot change the contents of that folder. Change the folder properties and try again, or try saving in a different location., your problem might be caused by corrupt plist files.

To fix this problem, go to your home directory and delete this preference file:

  • ~/Library/Preferences/com.apple.internetconfig.plist

If downloading certain file types does not work, check to make sure Firefox is not set to handle those file types differently from others. See Change what Firefox does when you click on or download a file for instructions on how to view and change how different file types are handled.

Reset download actions for all file types

Ie Cant Download Files Windows 10

To reset how all file types are handled by Firefox back to default:

  1. Open your profile folder:

    Click the menu button , click Help and select Troubleshooting Information.From the Help menu, choose Troubleshooting Information. The Troubleshooting Information tab will open.

    • Under the Application Basics section, click on . A window will open that contains your profile folder.Your profile folder will open.
    Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
  2. Click the Firefox menu , then click Exit.Click the Firefox menu at the top of the screen, then click Quit Firefox.Click the Firefox menu , then click Quit.

  3. Delete or rename the mimeTypes.rdf file (for example, rename it mimeTypes.rdf.oldhandlers.json file (for example, rename it handlers.json.old ).
  4. Restart Firefox.
Support ended for all NPAPI plugins, except for Adobe Flash, in Firefox version 52. See this compatibility document and this article for details.

I Can't Download Files From Internet

On Windows, third-party download manager plugins can interfere with Firefox downloads. Download Manager plugin files that get added to the Firefox plugins folder include the following, listed by the download manager program and the associated plugin filename:
  • GetRight:NPGetRt.dll
  • WinGet:NPWinGet.dll
  • Download Accelerator Plus:npdap.dll
  • FreshDownload:npfd.dll
  • Net Transport:NPNXCatcher.dll, NPNXCatcher(Audio).dll, and NPNXCatcher(Video).dll

See Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems for instructions on how to disable or remove plugins.

Internet security software, including firewalls, antivirus programs, anti-spyware programs, and others can block certain file downloads. Check the settings in your security software to see if there is an setting that may be blocking downloads.

To diagnose whether Internet security software is causing problems, you can try temporarily disabling it, seeing if downloads work, and then re-enabling the software.

Downloading an executable file (e.g., an .exe or .msi file) may fail, with the Downloads window showing Canceled under the file name.

Can't Download Files In Vista

This happens because Firefox honors your Windows security settings for downloading applications and other potentially unsafe files from the Internet. To resolve this problem, use the solution given below.

Can't Download Any Files

Reset system Internet Security settings

You can reset your system Internet security settings in Internet Explorer. See How to reset Internet Explorer settings at Microsoft Support for instructions.

You may be able to diagnose your download problem by following the steps given in the Troubleshoot and diagnose Firefox problems article.


Based on information from Unable to save or download files (mozillaZine KB)